1. Prepares individuals to become a best fit in the Aviation Industry
2. Gives your careers the jump start required to make it in the aviation industry
3. Enhances customer service skills
4. Trains you on the best and current Aviation Industry Interview practices
5. Personality development
6. Confidence enhancement
7. CV building

Who should do these courses?
Individuals who want to switch their careers to Aviation Industry
Individuals who want to work as

O Cabin Crew Preparatory
O Airport Ground Staff

Individuals who want to enhance their customer service skills
Individuals who are being rejected by the airlines either because of their CV’s or during the various rounds of interviews

Course Outline
Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.

The course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.

Course Objectives
Upon completing the course, you will acquire the following core skills:

Understand the cabin crew profession, its origins, and current practices.
Identify aircraft types and relevant cabin crew functions
Manage passenger interactions in a variety of circumstances
Recall emergency and safety procedures.

Course Content
Introduction to the Airline Industry
Air Transport and Flight Operation
Crew Responsibilities and Co-operation
Managing abnormal and emergency situations
Medical emergencies on board the aircraft
Dangerous goods
Aviation security
Customer service and interaction with passengers
Airline catering and onboard retail services
Cabin Crew professional development

Career Opportunities
Airline Passenger Service Staff
Ground Handling Agents’ passenger service staff
Airport operators staff providing passenger services
Anyone wishing to start a career as a Station Manager

CONTANT : - 0568723609
ALTERNATE : - 0505234950
ADDRESS : - 101,Faisal Building 2 , Beside Nesto Hypermarket,King Faisal Road
Corniche St - King Faisal Road (Al Qasimia ) - Sharjah
WEBSITE : - www.makhariainstitute.com
EMAIL - info@makhariainstitute@gmail.com